YOUR TRUSTED SOURCE IN IT SERVICES & SUPPORT

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Years of experience supporting companies and people with technology

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Satisfaction guaranteed

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support issues outsourced to robots

Cascade Infotech is a privately owned IT Support and IT Services located in Wenatchee, Washington with service areas across North Central Washington. We bring over two decades of experience helping and supporting small and medium businesses excel with their technology while controlling costs, securing environments and training users to be highly productive with their technology.  We are on a mission to exceed your expectations and form a long-term, mutually beneficial relationship with you.

  • OUR MISSION

    To provide affordable, modern,  secure and productive computing environments for small and medium businesses.  We’ll achieve this by focusing on the intersection of our client’s specific needs and best in class equipment managed with enterprise grade practices.

  • OUR APPROACH & CULTURE

    Our drive for exceptional service delivery is built on the belief that our reputation is built on reliably exceeding our client’s expectations.  We build trust with every client interaction, and look to go beyond the reported issue to ensure client confidence with our solutions.

  • OUR VALUES

    Our values are the guiding principles upon which Cascade Infotech was founded and how we strive to conduct our business on a daily basis. Values establish our view of the world as we shape the future. They determine how we treat each other.

Our People

GREAT SOLUTIONS START WITH A GREAT TEAM

Cascade Infotech’s leadership team has a long history of success in technology, business management, and customer success.

Why choose us

6 REASONS TO PARTNER WITH CASCADE INFOTECH

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    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

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    Experienced

    Our team has over 25 years of experience helping businesses and people manage IT technology and cloud solutions.  We’ve gained a wide spectrum of experience in technologies that help your business be more productive and secure.

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    No geek speak

    You deserve clear and easy to understand answers to your questions.  Our team will clearly explain what is happening or proposed so that you understand the solution and how it will help your business.

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    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

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    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

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    100% Satisfaction Guarantee

    Our goal is for our customers to be delighted with our services.  If you are not happy with our performance in the first 60 days, we will refund your fees!