Co-Managed IT Services

Our Co-Managed IT services extends solutions from our Managed Services offering and our expertise to help you better manage your IT department or your IT Services company.  Unlike our traditional Managed Services offering, where we would work directly with the end users, our Co-Managed IT services has us reporting directly to you and act as part of your internal team.

We offer our network and computer systems management technology for proactive and responsive analysis and support.  We also can help with server upgrades, cloud migrations, network upgrades, system deployments and more.

We can extend your team while remaining invisible to your end users.

  • Enterprise Level Monitoring

    We can be a first or second pair of eyes on your network and systems, responding first when they have issues.

  • IT Project Assistance

    Have a special project that you need extra help for?  We can augment your team and bring decades of IT experience to share.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

Solutions

COMPREHENSIVE IT SERVICES INCLUDE

  • Server and Network Management

    We proactively manage, monitor and update servers and network devices to maximize security and reliability.

  • End User Support

    We’re ready to support you and your people to ensure their productivity.  Email or call and we’ll get right on it to help you out.

  • Backup and Disaster Recovery

    The rule is 3, 2, 1 when it comes to backups, and more importantly, the ability to restore quickly and correctly.  It means 3 copies of your data, locally on two different devices and one offsite.

  • Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

  • Security Training

    Let us educate your team on security best practices and how to integrate them to be more productive and confident when using online apps and resources.

  • Secure Software Stack

    Our Secure Software Stack focuses on end user security weather your team works inside the office or out.   Cloud Firewall, Endpoint Detection and Response, Secure Password Management, Anti-Virus, Spam Protection and DNS filtering ensure your users stay safe and productive no matter where they are working.

Why choose us

6 REASONS TO PARTNER WITH CASCADE INFOTECH

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    Our team has over 25 years of experience helping businesses and people manage IT technology and cloud solutions.  We’ve gained a wide spectrum of experience in technologies that help your business be more productive and secure.

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve clear and easy to understand answers to your questions.  Our team will clearly explain what is happening or proposed so that you understand the solution and how it will help your business.

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    Our goal is for our customers to be delighted with our services.  If you are not happy with our performance in the first 60 days, we will refund your fees!

Stop wasting time and money on technology. Explore our company